Privacy Policy

A legal disclaimer

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties." This Notice applies to the personal data we collect when you visit this website or our locations, and visit or use any of our other websites or mobile applications that reference this Notice, opt-in to receive SMS mobile messages, or when we interact with you in other ways in providing and marketing our products and services to you.

It is important to understand that this Notice applies only when E-Tronic RX LLC. controls how and why your personal data is being used, such as when you visit our websites or stores or make purchases directly from E-Tronic RX LLC.

When E-Tronic RX LLC. is providing products and services on behalf of and at the direction of one of our corporate customers, those services may be provided under those customers’ privacy notices and policies instead of, or in some cases in addition to, this Notice. If you have questions about uses of your personal data by a E-Tronic RX LLC. corporate customer, they should be directed to the company through whom you may have encountered E-Tronic RX LLC.

Sources of Personal Data

We collect personal data about you from a variety of sources. Some information comes directly from you (or people/entities acting on your behalf) during the course of your interactions with E-Tronic RX LLC, such as when you visit our websites, use our applications, file a claim, create a user account, purchase products and services, request information or otherwise communicate with us, interact with our support teams or other staff.

We may also gather information about you from other sources, including:

Public Sources, including information from public records and information shared in public forums, including social media;
Your Mobile Devices and Other Electronics involved in your interactions with E-Tronic RX LLC, including the operating systems and platforms they use; and
Other Third-Party Sources, including corporate customers we partner with and other partners we engage to help us prevent fraud, develop and enhance products, and support our marketing and promotion activities.

We may combine information that we receive from these different sources and use or disclose it for the purposes described below.

Categories of Personal Data We Collect

We may collect the following categories of personal data about you, depending on your relationship or interactions with E-Tronic RX LLC.

Identifiers including contact information like your name, physical address, phone number and email address, identifying information about your device, such as the International Mobile Equipment Identity (IMEI) number, and similar numbers.
Location Data, such as approximate location based upon your IP address and more specific longitude and latitude coordinates, used to verify your identity and for fraud prevention purposes.
Commercial Information, such as purchase history, preferences, and transactional information, and records of interactions created in providing services and support to you, such as support notes or chat histories.
Financial Information, such as payment card information collected by our payment processors on our behalf or, in some cases, collected directly from you.
Internet or Other Electronic Network Activity Information, such as IP addresses, unique device identifiers, browsing session data, and other similar information.
Device Information, including unique identifiers for electronic devices, technical or diagnostic information and other data we may need to interact with you or provide service for your device. This includes any information you provide to us to access your device for servicing. In some cases, photographs of your device before and after repair may be necessary for insurance claims.
Fraud Prevention Information, including data used to help identify and prevent fraud, including fraudulent claims and fraudulent or criminal customer impersonation.
Audio and Visual Information such as audio recordings of interactions we may have with you and video recordings at our stores and other physical sites.
Inferences. We draw inferences from the personal data we collect to develop a profile reflecting preferences and characteristics relevant to our interactions with you.
Demographic Information, such as information about your gender, age, level of education, and/or occupation.
Identification Documentation. Where permitted or required by applicable law, we may require information to validate your identity, such as a copy of your driver’s license, or other personal identification card.
Other Information You Choose to Share. Some interactions with E-Tronic RX LLC. may allow you to enter information, such as a free text field in a work order, a review of our services, or a form on our website. We will use any personal data you input consistent with this Notice. If you opt-in to receive SMS mobile messages from us, we may send you a SMS message that contains promotional information that may be of interest to you. You can opt-out of receiving future SMS messages by replying “QUIT” or “STOP.”

E-Tronic RX LLC. does not knowingly collect personal data of individuals under the age of 18. Where applicable, our website(s), mobile apps and services are not designed for children under 18, and we do not intentionally or knowingly collect personal data from users who are under the age of 18 or from other websites or services directed at children. If we discover that a child under 18 has provided us with personal data, we will delete such information.

Where to Turn with Questions and Complaints

You can contact E-Tronic RX LLC. Privacy Office with questions about this Notice or the use of personal data related to our websites, products, or services, or contact our data protection officer, by sending an email to etronicrx@gmail.com or by calling 1 (270) 393-6612, or by mail at:

950 N Mulberry St.

Elizabethtown, KY. 42701

We do not use or disclose sensitive personal information except as follows:

Where necessary to perform services for or provide products to you;
In detecting security incidents, and protecting against malicious, deceptive, fraudulent or illegal activity and responding to such activity;
Short-term transient uses where permitted by law;
Where needed for services to be provided for us to accomplish ordinary business purposes, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage; or
Where needed to verify or maintain the quality or safety of our products and services.

"Selling” and “Sharing” of Your Personal Data

Kentucky law defines the terms “selling” and “sharing” in a manner that differs from what the words typically mean in common conversation. etronicrx.com does not sell your personal data for money.

Under Kentucky law, “sharing” is defined as providing or communicating an individual’s personal data to a third party for purposes of cross-context behavioral advertising. etronicrx.com has shared personal data for these purposes within the last 12 months, including as described in “Cookies and Other Tracking Technologies” above.

In the case of both “selling” and “sharing” within the meaning described here, the personal data disclosed falls into the categories of 1) identifiers, 2) internet or similar network activity, and 3) inferences from personal data, and the third parties to whom we have disclosed such information assist us in providing, maintaining and operating our marketing activities.

etronicrx.com does not sell or share personal data that Kentucky defines as “sensitive personal information.”

As noted above, etronicrx.com does not knowingly collect personal data about individuals under the age of 16, and therefore does not sell or share such information.

Information About Kentucky Privacy Rights

Residents of Kentucky have specific and enumerated rights to control and understand their personal data. These rights include:

Right to Know You may request information about what categories of personal data we have about you, the categories of sources from which we collected that information, the purposes for collecting that personal data, the categories of third parties to whom we have disclosed your personal data, and the purposes for which the data was disclosed. You may also request specific pieces of personal data that we have about you.

Right to Delete You may ask that we delete any of the personal data that we possess about you, subject to certain exceptions.

Right to Correct Your Personal Data You may request that we correct any personal data we have about you that you believe to be incomplete or inaccurate.

Requests to exercise these rights can be submitted through etronicrx.com, or by calling 1-270-393-6612. E-Tronic RX will respond to these requests in the manner prescribed by law, including your right not to be discriminated against for exercising these rights.

Opt Out of Sharing You may opt out of sharing of your personal data by clicking on the “Cookie Preferences” link on the button on our homepage to access the Privacy Preference Center and toggling off targeting cookies. As noted above, etronicrx.com also honors cookie preferences signaled by the Global Privacy Control. Please be advised that should you choose to disable certain tracking technologies, you may encounter functionality issues with some of our sites.